1 TERMS OF SALE
(a) To place an Order, you must register an account with us. You must only submit to us information which is
accurate and true. You must also keep your information up to date by
informing us of any changes, by using the relevant sections of the Site.
(b) You shall not misuse the Site by creating multiple user accounts.
1.2 Formation of a Contract
(a) The information set out in the Terms and Conditions and the
details contained on this Site do not constitute an offer for sale but
rather an invitation to treat. No Contract in respect of any Products
shall exist between you and us until we have shipped the products to
(b) To submit an Order, you will be required to follow the online
shopping process on the Site. After this you will receive an Order
Confirmation which will act as an acknowledgement of your Order.
(c) An Order is only considered accepted by us upon your Order being shipped to the delivery address provided by you.
(d) A Contract will relate only to those Products which we deliver to
you. If your Order consists of more than one Product, the Products may
be delivered to you in separate packages at separate times.
1.3 Price and Payment
We will carry out our best efforts to ensure that all details, descriptions
and prices which appear on this Site are accurate, there may be
instances where errors may occur. If we discover an error in the price
of any Products which you have ordered we will inform you of this as
soon as possible and give you the option of reconfirming your Order at
the correct price or cancelling it.
(a) All Poker Manic products do not have GST, and are in
Singapore Dollars. Delivery costs will be charged in addition where
applicable; such additional charges are clearly displayed and included
in the ‘Grand Total’.
(b) We are under no obligation to fulfill your Order if the price
listed on the website is incorrect (even after your Order has been
acknowledged by us).
(c) Poker Manic does not store, contain or withhold any credit card information in our system as all credit card payments have to be made through PayPal. Likewise, for bank deposits, we do not store, contain or withhold any personal banking information in our system.
(d) Upon authorisation of the payment, by clicking the “Check Out”
button you are confirming that the order belongs to you and you are responsible and liable for any payment to be paid to Poker Manic for your order placed.
1.4 Mistaken Orders
If you discover that you have made a mistake with your Order after
you have submitted it to the Site, please contact us immediately. You can email us at the "contact us" page.
1.5 Refusal of Order
We reserve the right to withdraw any Products from this Site at any
time and/or remove or edit any materials or content on this Site. We
will make our best efforts to always process all Orders but there may be
exceptional circumstances wherein, we may need to refuse to process an
Order after we have sent you an Order Confirmation, which we reserve the
right to do at any time, at our sole discretion.
If we cancel your Order and you have already made payment for your Order, the payment amounts will be fully refunded to you.
We will not be liable to you or any other third party by reason of
our withdrawing any Product from this Site, whether it has been sold or
not, removing or editing any materials or contents on this Site or for
refusing to process or accept an Order.
2.1 We aim to deliver the Product to you at the place of delivery
requested by you in your Order and the delivery time indicated by us at
the time of your order checkout (as updated in the Order Confirmation).
2.2 We shall notify you if we expect to be unable to meet our
estimated delivery date, but, to the extent permitted by law, we shall
not be liable to you for any losses, liabilities, costs, damages,
charges or expenses arising out of late delivery.
2.3 Upon delivery of the Product, you may be required to sign for
delivery. You may contact us in case of any faults, defects or damage. You
shall be able to provide the documents delivered with the Product, upon
request. You can email us at the "contact us" page.
2.4 Please note that it might not be possible for us to deliver to
some locations in which event, we will inform you using the contact
details that you provide to us when you make your Order and arrange for
cancellation of the Order or delivery to an alternative delivery
2.5 We deliver in our standard packaging. Gift wrapping is available upon request and is subject to additional charges.
2.6 If you are not available to take delivery or collection, we may engage a re-delivery or collection
from the carrier. There may be extra charges on the buyer for failed deliveries.
3. CANCELLATION BY BUYER (NON-FAULTY PRODUCT)
If you wish to cancel your Order please email us at "Contact Us" to inform us immediately. No cancellation fees shall be applicable. Once an
Order has been dispatched it may not be cancelled.
4. FAULTY PRODUCT
4.1 All Product descriptions, information and materials posted on
this Site are provided ‘as is’ and without warranties express, implied
or otherwise howsoever arising.
4.2 Product image as seen on the Site are digital images and may slightly differ from the actual Product that you receive.
4.3 If the item you receive is faulty, please email us at "Contact Us" site on this webpage and provide your Order number, your name and address,
details of the Product and the reason for return, and whether you
require a refund or a replacement.
4.4 Upon receipt of the Products, we will examine it and we will
advise you on your right to a replacement or refund (if any) via email
as soon as practicable.
4.5 In the event the Product returned is not faulty, we may at our
discretion decide not to repair, replace or refund you for the Product
and/or we may require you to pay all reasonable carriage costs and
servicing costs at our current standard fees and costs and charge this
to your credit or debit card, or the payment details that you provided
to us when you made your Order, and, to the extent permitted by law, we
shall not be liable to you for any losses, liabilities, costs, damages,
charges or expenses as a result.