For local orders (Singapore only): For bulky items, Poker Manic may carry out Door to Door (DOD) Delivery Service. There will be an additional $30-$250 for delivery charge. It is really not very expensive if you compare it with the shocking postage charges when you purchase in overseas website. DOD is only applicable to bulky items like poker table tops, poker tables, roulette wheels and heavy weight poker chips sets.
Poker Manic is proud to post worldwide! All of our items go through a thorough quality inspection and properly wrapped. We process your orders as soon as we receive them. Most Poker Manic products will be dispatched within the next 24-48 hours of a business day by 6pm GMT+8. Please note that business days do not include weekends and most international public holidays.
Singapore – 2 to 3 working days (only for lighter and less bulky items)
Most Poker Manic products will deliver via International Air mail (Singpost) which is a reliable, safe postage method.
Generally Air mail postage to these countries take approximately:
Most Asia countries – 5 to 10 working days
Australia, New Zealand, Japan, South Korea – 7 to 11 working days
United States, Canada, North and South America – 8 to 14 working days (Please note that there might be extra delays during shipping to United States and Canada due to the strict custom checks within the country)
UK, all other European countries – 8 to 14 working days (Please note that there might be extra delays during shipping to Italy and France due to the strict custom checks within the country)
All delivery times are estimated by our local post office, hence we cannot be responsible for any late arrival of shipment unless is it INSURED or REGISTERED which is optional during payment time. For some products that have high value or high rates of stolen or loss records, insurance is required.
While most orders arrive to customers swiftly, purchases during the holidays to distant destinations may take 3 to 4 weeks to arrive. However, we highly recommend you to INSURE (Register) your parcel which is optional during payment time, as Poker Manic will not be liable of any loss of parcels or delayed shipping.
For a more speedy or urgent service or items that are very heavy (eg. Poker chip sets) choose "SpeedPost Worldwide Courier (EMS)" or “Fedex Express” shipping method which includes tracking number to track your package. It's safer and faster. Please email us to request for express shipping.
Note: We are not responsible for taxes incurred when products enter your country. Customers have to bear the responsibility to pay taxes if the declared amount on the customs form exceeds your countries limits.